RingCentral AI Receptionist
An AI phone receptionist for answers, routing, intake and connected scheduling.
Overview
Best forBusinesses comparing a standalone answering line with an existing RingEX setup.
What you provide
- A business phone number with forwarding or SIP access
- Approved website or document answers, routing rules and supported calendar access
What you get
- Call answers, intake details and transfers with context
- Transcripts, recordings and supported appointment actions
Choose a reception workflow
Compare business phone reception →Setup & workflow
- Confirm the phone forwarding route, plan limits and supported scheduling integration.
- Configure approved answers, opening hours, transfer destinations and fallback messages.
- Run fictional calls and verify any booking in the connected system before routing customer calls.
Requirements & installation
- A business phone number with forwarding or SIP access
- Approved website or document answers, routing rules and supported calendar access
Limits & review
- Calendar integrations or SMS links can support scheduling; verify the exact connected workflow.
- The pricing page marks WhatsApp, Calendly and Shopify integrations as coming soon; do not assume they are available.
- RingEX subscription and additional messaging charges are separate from the AIR minute allowance.
Your part
- Approve the answering rules, transfer destinations and permitted booking actions.
- Review calls and the actual appointment record before expanding coverage.
When to consider another product
Assuming every advertised integration or a dental PMS write is already available.
Tasks & use cases1
Answer customer questions from your knowledge base
An AI phone receptionist for answers, routing, intake and connected scheduling.
- Prepare
- A business phone number with forwarding or SIP access · Approved website or document answers, routing rules and supported calendar access
- Get
- Call answers, intake details and transfers with context · Transcripts, recordings and supported appointment actions
- Your part
- Approve the answering rules, transfer destinations and permitted booking actions. · Review calls and the actual appointment record before expanding coverage.
Plans & billing details
Cost planning
- Calendar integrations or SMS links can support scheduling; verify the exact connected workflow.
- The pricing page marks WhatsApp, Calendly and Shopify integrations as coming soon; do not assume they are available.
- RingEX subscription and additional messaging charges are separate from the AIR minute allowance.
Published prices are a snapshot. Confirm billing cycle, taxes and current allowances with the provider.
Sources & verification2
This profile is based on official sources, not a hands-on product test.
Vendor descriptions and demos document advertised features. Editorial guidance is based on these sources.
- RingCentral AIR productwww.ringcentral.com
Official product describes call answers, contextual routing, summaries and connected actions.
- RingCentral AIR pricingwww.ringcentral.com
Standalone USD 49/100 minutes; AIR USD 39 plus RingEX Core USD 30; overage USD 0.50/minute in 30-second increments; some integrations marked coming soon.
Frequently asked questions
What does RingCentral AI Receptionist do?
An AI phone receptionist for answers, routing, intake and connected scheduling.
How much does RingCentral AI Receptionist cost?
Standalone AIR starts at USD 49/month with 100 minutes. AIR with RingEX is shown as USD 39/month plus USD 30/month for RingEX Core. Overage is USD 0.50/minute, rounded up in 30-second increments; extra bundles and other charges may apply.
What should I check before using RingCentral AI Receptionist?
Calendar integrations or SMS links can support scheduling; verify the exact connected workflow.
