Landbot
Price Landbot’s ordinary-chat and AI-chat pools separately when designing a lead qualification flow.
- Starting price
- Starter USD 36/mo annually
- Free access
- 100 chats/month; no AI chats
- Billing unit
- Subscription plus chat and AI-chat usage
- Platform
- Visual builder for web and messaging
- Verified
- 29 Oct 2026
Overview
What you provide
- Define qualifying questions, approved knowledge and the destination for each conversation branch.
What you get
- Landbot returns structured customer responses, AI answers and configured handoffs or integrations.
Choosing this tool
Landbot fits a guided conversation in which questions, branching and human takeover should be visible to a non-developer. Starter offers a small paid AI-chat pool, while Professional matters for branded deployment and integrations. Crisp is a closer alternative for an inbox-centred support team; Kommunicate separately prices bot instances and human operators. A large ordinary-chat allowance should not be read as equally many AI conversations.
A decision worked through
If a Starter workspace uses 150 AI chats while ordinary chats remain within 500, the fifty AI-chat overage adds USD 5 under the stated rate. That makes USD 41/month equivalent before tax, based on the USD 36 annual base and without additional channel costs.
Landbot alternatives for visual ai lead and customer chat flows
Compare Landbot with Crisp, Kommunicate by the actual task, billing unit and operating responsibility.
| Product | Price / unit | Free allowance | Input → output | Key limit |
|---|---|---|---|---|
| LandbotRead profileOfficial source ↗ | Starter USD 36/mo annually | Free has no AI-chat allowance | A conversation flow captures and qualifies leads. | Starter includes 100 AI chats/month. |
| CrispRead profileOfficial source ↗ | Essentials USD 95/workspace/mo | Free has zero AI credits | Support messages become replies and handoffs. | AI consumption is separately budgeted. |
| KommunicateRead profileOfficial source ↗ | Starter USD 40/month | Thirty-day free trial | Knowledge and messages become support answers. | Starter includes one human member. |
Setup & workflow
- Build a short qualification path with one AI-answer step.
- Test an incomplete answer and the human-takeover branch.
- Compare both usage counters with the planned monthly traffic.
Requirements & installation
- Map the conversation and identify where a person must review a lead or support request.
Limits & review
- The free builder does not include AI chats. Own-number WhatsApp, integrations and branding removal depend on tier, while ordinary and AI overage counters can both matter.
Your part
- Check the captured fields and obtain explicit approval before a flow makes customer-facing commitments.
Sources & verification5
This profile is based on official sources, not a hands-on product test.
Vendor descriptions and demos document advertised features. Editorial guidance is based on these sources.
- Official Landbot pricinglandbot.io
- Official Landbot productlandbot.io
- Landbot official referencelandbot.io
- Crisp official referencecrisp.chat
- Kommunicate official referencekommunicate.io
