Otter.ai
Transcribe meetings, review action items, and ask AI Chat for a follow-up draft.
Overview
Best forIndividuals and teams who need searchable meeting transcripts and can review AI-generated follow-ups before sending.
What you provide
- Live meeting audio or a supported recording within the plan limits
- Optional Google or Microsoft calendar connection
- A prompt describing the follow-up you want to draft
What you get
- Live transcripts, meeting summaries and action items
- Searchable conversations and AI Chat answers
- Follow-up text you can edit, copy and send
Setup & workflow
- Create and verify the account, then check the recording and sharing defaults.
- Record in the app, import an allowed recording, or connect the calendar for supported meeting capture.
- Review the transcript and ask AI Chat to draft the agreed next steps or follow-up email.
- Verify people and dates, edit the draft and send it through your email client.
Requirements & installation
- An Otter account with a verified email address
- Web, Mac, Windows, iOS or Android capture, or supported Zoom, Google Meet or Teams access
- Permission to record or upload the meeting and sufficient plan capacity
Limits & review
- The free minute, import, history and Chat limits can be too small for a busy meeting schedule.
- A Chat reply is draft content; the documented sales-email flow asks you to copy it into email and send it.
- The newer Chat and Work experience is rolling out gradually; connected-app actions depend on account availability and permissions.
- Otter processes recordings in the cloud. Its privacy policy permits proprietary-model training on de-identified audio and transcripts; review data terms before sensitive use.
Your part
- Confirm recording consent and review the calendar, recording and auto-sharing settings.
- Correct names, commitments and deadlines in the transcript and action items.
- Check and edit the Chat draft before copying it into email and sending.
When to consider another product
Guaranteed error-free minutes, unrestricted free long-meeting capture, or confidential conversations without approval for cloud processing.
Tasks & use cases1
Turn meetings into follow-ups
Otter's official Chat guide gives a follow-up-email drafting prompt and copy workflow; the catalog keeps draft generation separate from sending and Enterprise-only sales automation.
- Prepare
- Live meeting audio or a supported recording within the plan limits · Optional Google or Microsoft calendar connection · A prompt describing the follow-up you want to draft
- Get
- Live transcripts, meeting summaries and action items · Searchable conversations and AI Chat answers · Follow-up text you can edit, copy and send
- Your part
- Confirm recording consent and review the calendar, recording and auto-sharing settings. · Correct names, commitments and deadlines in the transcript and action items. · Check and edit the Chat draft before copying it into email and sending.
Plans & billing details
Monthly plans at a glance
Monthly billing shown. Promotional prices apply only to the stated period.
- Basic
- $0
300 shared transcription minutes monthly; 30-minute conversations, 3 lifetime imports and limited history/Chat.
- Pro
- $16.99/user/month
1,200 shared transcription minutes monthly, 90-minute conversations, 10 imports and unlimited history.
- Business
- $30/user/month standard
Unlimited in-app meeting recording, 4-hour conversations, 6,000 imported minutes monthly and team administration.
- Enterprise
- Contact sales
Enterprise access controls, API options and the Sales Insights follow-up feature; confirm contract terms.
Cost planning
- Annual effective prices are Pro $8.33/user/month and Business $19.99/user/month, billed annually. India-card offers shown on the page are separate regional promotions.
- The displayed $24 Business monthly promotion applies to the first 3 months for first-time subscribers; the standard monthly price is $30.
- Basic keeps the 25 most recent conversations accessible and includes 20 AI Chat queries monthly, with 3 per conversation.
- Pro includes 1,200 monthly minutes, 90 minutes per conversation and 10 monthly imports. Business in-app recordings are unlimited, but imported-file transcription is capped at 6,000 minutes per user monthly.
- The one-click Sales Insights follow-up feature is Enterprise-only; ordinary AI Chat can draft text within its plan allowance.
Published prices are a snapshot. Confirm billing cycle, taxes and current allowances with the provider.
Sources & verification7
This profile is based on official sources, not a hands-on product test.
Vendor descriptions and demos document advertised features. Editorial guidance is based on these sources.
- Otter meeting product overviewotter.ai
Meeting capture, summaries, action items, Chat follow-ups and bot-free desktop options.
- Otter pricing and plan limitsotter.ai
USD base monthly/annual rates, regional promotions, transcription/import caps, history and Chat allowances.
- Otter Quick Start Guidehelp.otter.ai
Free signup, required email verification, recording/import choices and calendar-based meeting capture.
- Using Otter Chat during a meetinghelp.otter.ai
An official example asks Chat to draft a follow-up email; responses can be copied into email or documents.
- Otter sales follow-up emailhelp.otter.ai
The one-click Sales Insights feature requires Enterprise and produces a draft to copy into email.
- Otter AI Chat and Work rollouthelp.otter.ai
The Chat/Work experience is rolling out; app actions require the relevant connection. Updated 2026-09-17.
- Otter privacy policyotter.ai
Cloud processing, recording permission responsibility and proprietary training on de-identified recordings/transcripts. Effective 2026-06-16.
Frequently asked questions
What does Otter.ai do?
Transcribe meetings, review action items, and ask AI Chat for a follow-up draft.
How much does Otter.ai cost?
Basic offers 300 transcription minutes per month, 30 minutes per conversation and 3 lifetime file imports. Pro is $16.99/user/month; Business is $30/user/month before promotions.
What should I check before using Otter.ai?
The free minute, import, history and Chat limits can be too small for a busy meeting schedule.
